You may return most new, unopened items within 30 days of delivery for a full refund. We may also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond within 48 hours with instructions for how to return items from your order.
We can ship to any address in the US. We offer a flat rate US shipping charge of $5.95 (except as noted)
Canada: Flat Rate Priority Mail w/ Insurance: $28.00 (USD)
Australia: Flat Rate Priority Mail w/ Insurance: $40.00 (USD)
NOTE: These rates are for International Flat Rate Padded Envelopes .. If your order does not fit in a padded envelope, we will contact you with options.
If you are an international customer in other country and would like to place an order please use the Contact Us page and we can certainly see if we can ship to you .... we don't have an option for general international shipping on our regular page.