You may return most new, unopened items within 30 days of delivery for a full refund. We may also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond within 48 hours with instructions for how to return items from your order.
We can ship to virtually any address in the US. Please note at this time we are not shipping internationally on a regular basis. If you are an international customer and would like to place an order please use the "Contact Us" page and we can certainly see if we can help you.
We offer a flat rate US shipping charge of $5.95 (except as noted)
The shipping rates for some items we sell are weight-based. The weight of any such item can be found on its detail page.